Delivery
Despatch
When your order has been dispatched, you will receive an email confirmation. We aim to dispatch all orders within 2 working days from the date your order is placed. Please note that weekends and bank holidays don't count as working days.
UK & Ireland Delivery Options
Local Collection
If you are local to Tunbridge Wells and would like to collect your order from us then select 'pick up' at the checkout and email us on hello@loveandluxe.uk to arrange a collection time. Collections are usually available, but not limited to, Monday - Friday between 10am and 3pm. These days/times are not guaranteed so please make sure you contact us when you are placing your order.
UK Standard Delivery
UK Standard Delivery is £3.95 and is sent by Royal Mail Tracked 48. Please allow 2-3 working days after dispatch for delivery.
UK Express Delivery (inc. Isle of Man & The Channel Islands)
UK Express Delivery is £5.95 and is sent by Royal Mail Tracked 24. Please allow 1-2 working days after dispatch for delivery.
Free UK & Ireland Delivery
We offer FREE Standard Delivery to UK and Ireland on all orders over £60.
Republic of Ireland Delivery
Standard Delivery to the Republic of Ireland is £8.95 and is sent using Royal Mail International Tracked. Please allow 10-14 working days after dispatch for delivery.
Please note that additional customs and tax charges may be applicable in Ireland and these are the not included in the delivery charge. All additional fees are the responsibility of the customer or person receiving the parcel.
Customs Charges
The above delivery charges are for delivery only. We are not responsible for any import duties and local taxes payable on arrival. If you refuse delivery or payment of these customs charges, there will be an additional delivery fee to have the relevant customs office return your order back to us and this will be debited from any refund due.
United Arab Emirates
Delivery to the Republic of Ireland is £25.00 for up to 2 kg in weight and is sent using Royal Mail International Tracked & Signed. Please allow 5-7 working days after dispatch for delivery.
Please get in touch to discuss other methods such as Shop and Ship.
Please note that additional customs and tax charges may be applicable on orders over £200 and these are the not included in the delivery charge. All additional fees are the responsibility of the customer or person receiving the parcel.
Customs Charges
The above delivery charges are for delivery only. We are not responsible for any import duties and local taxes payable on arrival. If you refuse delivery or payment of these customs charges, there will be an additional delivery fee to have the relevant customs office return your order back to us and this will be debited from any refund due.
USA, rest of the EU and rest of the world
If you would like to place an order and you are NOT in the UK or the Republic of Ireland then please send us an email to hello@loveandluxe.uk and we will be happy to send you a quote for shipping.
Delivery Delays
Please note that delivery times are all subject to potential delays as a result of events and pandemics beyond our control, such as COVID-19 and snow etc. None of our delivery options offer a guaranteed delivery date.